Privacy Policy

RALLY WEB DESIGN LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, and business name when you contact us or request our services.
• Project Information: Details about your business, project requirements, and goals that you share with us during consultations.
• Communications: Records of your correspondence with us, including emails and messages.
• Payment Information: Billing details necessary to process payments for our services (processed through secure third-party payment processors).

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Device information (browser type, operating system)
• IP address and general location information
• Pages visited and time spent on our website
• Referring website or source

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our web design and AI services
• To communicate with you about your projects and our services
• To process transactions and send related information
• To respond to your inquiries and provide customer support
• To analyze and improve our website and services
• To comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in providing our services (e.g., payment processors, hosting providers).
• Legal Requirements: When required by law or to protect our rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you have given us permission to share your information.

AI Services and Data

For clients utilizing our AI-powered website services (such as chat assistants and lead qualification systems), we may process conversation data and user interactions to provide and improve these services. This data is handled in accordance with our service agreements and is used solely for the purposes of delivering the contracted AI functionality. We implement appropriate security measures to protect this information and do not use client conversation data for unrelated purposes.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.